Your quality management (QM) program is probably well-established, with guidelines and definitions, rules, and ratings. But does it have a heart, one that contributes meaning and spark to how we think about customer interactions? Here are some ideas to make …

  Published in The Nation on Oct 12th, 2020, NURBURG- Lewis Hamilton equalled Michael Schumacher’s all-time record 91 Formula One wins on Sunday with an Eifel Grand Prix victory that catapulted the Mercedes driver closer to a seventh world championship. …

Spain’s Rafael Nadal celebrates after winning against Serbia’s Novak Djokovic at the end of their men’s final tennis match at the Philippe Chatrier court on Day 15 of The Roland Garros 2020 French Open tennis tournament in Paris on October …

  Published in Bol News on Oct 10th, 2020, Gulmeena Hamid 38 year old, experienced designated hitter Shoaib Malik is the first Pakistani batsman to score 10,000 runs in T20 cricket. This masterstroke was accomplished against Balochistan during the National T20 Cup in Rawalpindi …

  Published in The News on Oct 11th, 2020, LAHORE: In a revised itinerary, the Pakistan Cricket Board on Sunday said that Pakistan’s ODI series against Zimbabwe  would commence from October 30. “Pakistan will launch its bid to qualify directly …

  Published in Bol News on Oct 08th, 2020, Syed Umarullah Hussaini A world record was smashed in an astonishing hour in Spain when Joshua Cheptegei, a Ugandan long-distance runner added the men’s 10,000m run in 26 minutes and 11 …

Military vehicles are seen during a parade to mark the 75th anniversary of the founding of the ruling Workers’ Party of Korea [North Korea’s Central News Agency via Reuters]   Published in AlJazeera on Oct 11th, 2020, Seoul urges Pyongyang …

An image grab was taken from a video on the official website of the Azerbaijani defence ministry on September 28 allegedly shows Azerbaijani artillery strike towards the positions of fighters from Nagorno-Karabakh and Armenia [Handout via Azerbaijani Defence Ministry /AFP] …

In this file photo Pakistan’s Permanent Representative to the UN Ambassador Munir Akram speaking at a panel discussion.   Published in Geo News on Oct 08th, 2020, UNITED NATIONS: Pakistan on Tuesday made a joint statement on behalf of 55 …

Published in The Nation on Oct 08th, 2020, Sputnik The remaining American troops deployed to Afghanistan “should” be “home by Christmas,” declared US President Donald Trump on Wednesday – the 19th anniversary of the US invasion of the Central Asian country. Trump …

An anti-submarine missile blasts off from a frigate during a military drill near Hualien in Taiwan in May 2019 [Tyrone Siu/Reuters]   Published in AlJazeera on Oct 08th, 2020, Senior official stresses amphibious landings difficult, but also repeats US calls …

Top UAE banks resilient despite profit fall The first-half profit of the top 10 listed UAE banks declined at an average of 38.9 percent against their performance in the same period in 2019 as the overall net profit of 54 …