– Building meaningful relationships with Pakistani customers through digital onboarding Technology innovation has re-shaped the world we see today, making markets more aggressive and customers increasingly demanding. To adapt to the new market “normal,” traditional banks have turned to digital banking tools such as digital customer onboarding to offer optimized and improved customer experiences. While the customer onboarding process can span just a few minutes, these minutes are crucial to setting the tone for the customer-bank relationship. Customer onboarding or remote onboarding refers to a new customer’s experience setting up and using your product or service. While some might see…
