The Success of the entire business depends on the most important resource of any organization which is certainly human resources. They are creators and makers of new technical, technological and organizational solutions, creators of new values, controllers of working process and development of business systems.
The key question is: who will manage human resources and motivate them so that the whole organization performs better. Leadership is one influence, one work of art and the process of impact on people, in sense that those who are affected are voluntarily and willingly participating in the creation of new values in the organization. Precisely, the role of a leader is to motivate its co-workers to their potential contribution in achieving the objectives of the organization. Leadership and motivation are key factors influencing the success of the organization, as well as employee satisfaction.
Therefore, the connection and interconnection of successful leadership and proper ways of motivating employees are essential for all organizations. In developed nations, it is also said that the democratic leadership style is one of the most effective. It assists employees feel valued, gives them a sense of ownership over their position, and motivates high productivity.
Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views, the dialogue between different points of view, the choice between different judgments. The first rule in decision making is that one does not make a decision unless there is disagreement. • Alfred P. Sloan, Jr., is reported to have said at a meeting of one of the GM top committees, “Gentlemen, I take it we are all in complete agreement on the decision here.” Everyone around the table nodded assent. “Then,” continued Mr. Sloan, “I propose we postpone further discussion of this matter until our next meeting to give ourselves time to develop disagreement and perhaps gain some understanding of what the decision is all about.” There are three reasons why dissent is needed. It first safeguards the decision maker against becoming the prisoner of the organization. Everybody is a special pleader, trying—often in perfectly good faith—to obtain the decision he favors. Second, disagreement alone can provide alternatives to a decision. And a decision without an alternative is a desperate gambler’s throw, no matter how carefully thought through it might be. Above all, disagreement is needed to stimulate the imagination.
Elements of the Decision Process
Good decision makers know that decision making has its own process and its own clearly defined elements and steps. Every decision is risky: it is a commitment of present resources to an uncertain and unknown future. But if the process is faithfully observed and if the necessary steps are taken, the risk will be minimized and the decision will have a good chance of turning out successful. Good decision makers
– Know when a decision is necessary
– Know that the most important part of decision making is to make sure that the decision is about the right problem
– Know how to define the problem
– Don’t even think about what is acceptable until they have thought through what the right decision is
– Know that, in all likelihood, they will have to make compromises in the end
– Know that they haven’t made a decision until they build its implementation and effectiveness into it